Policy
Returns
A straightforward replacement process for products that arrive with a damaged or tampered seal.
Returns are accepted for products with damaged or tampered seals. Please check your items on delivery and report any seal damage within 48 hours with photos via WhatsApp — we will sort it out immediately.
How it works
- 01Check the seal as soon as your order arrives — we recommend an unboxing video.
- 02If a seal is damaged or tampered, message us on WhatsApp within 48 hours with photos.
- 03We arrange a replacement right away.
